Privacy Policy

This Privacy Notice (“Privacy Notice” or “Notice”) was last updated on 2024.

This Notice describes the types of personal information (“Information”) collected on our websites and mobile applications (“Services”). It explains how that Information is used and shared; the lawful bases for our use of your Information; what rights you have in relation to it; and, how to contact us for further information.

We care about our Customers/Members and understand as well as respect their privacy. This Privacy Policy (together with the terms of use and any other documents referred to therein) sets out the basis on which Inorbit Malls (India) Private Limited or its subsidiaries (hereinafter referred to as “Company”) collects and processes any information collected from you or provided by you while you as Customer / Member (“Users”) access or participate in any of our program which is available through Inorbit Website, mobile application, chat bots or any other products and features (“IN Services”). Your privacy is of utmost importance to us and protection of your Information is a key commitment for us. We are governed by the provisions of applicable laws in India which require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information, to maintain privacy of your Information, if any collected by us.

Applicability of the Privacy Policy:

By accessing or logging in to our website or Services, you would be sharing with us Information (including sensitive personal information). This Privacy Policy (the “Policy”) explains how the Company collects, uses, discloses, retains and protects the personal information of its Users within the framework of its activities, in particular in connection with the use by Users of the products, services, software, applications and websites of the Company (the “Services”). The Company reserves the right to update its Privacy Policy at any time and such modifications shall be effective immediately, unless otherwise stated. Users are advised to regularly check to see the latest version of this Policy for their reference. Users are deemed to have accepted any modifications to this Policy if they continue accessing the website and/or provide personal information to the Company. By accessing the Services of the Company, you as Users hereby consent to the collection, storing, processing, transferring, and sharing your personal information with third party and service providers, without requirement for any further consent from you at any point of time.

Information we may collect from you –

For the purposes of this Policy, “Information” is any information relating to the identity of any User, such as name, birth date, address and other information pertaining to such User’s natural identity, as well as its communications with the Company, which may be presented in any form. The type of Information collected by the Company depends on a number of factors and context and it collects only Information it deems necessary for conducting its business and to achieve specific purposes. Before submitting or disclosing any information to us, please make sure to understand how any Information you provide will be used, shared, and handled.

  • We may collect and process the following data about you:
  • information that you provide by filling in forms on our site https://www.inorbit.in/ (“our site” or “website”). This includes information provided at the time of subscribing to any of our services or requesting further information. We may also ask you for information when you report a problem with our site;
  • if you contact us, we may keep a record of that correspondence;
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them; and details of your visits to our site and the resources that you access.
  • Other information such as reviews, forum posts, survey responses, participation in promotions; and other user-generated content

Consent:

When you use or access our Services, it is regarded as you have consented to the terms and conditions provided in this Privacy Policy and have read and accepted this Privacy Policy. This Privacy Policy also applies to the information you provide to us prior to or after being informed about, presented with, or directed to this Privacy Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive privacy policy for all our Services. We may amend our policy by posting a new version of it on our website without your explicit consent.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern;
  • To store information about your preferences, and so allow us to customise our site according to your individual interests;
  • To speed up your searches; and
  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Uses made of the information –

We use information held about you in the following ways:

  • to ensure that content from our site is presented in the most effective manner for you and for your computer;
  • to provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts entered into between you and us; and
  • to notify you about changes to our service.
  • Communicate with Users as part of the activities of the Company, for internal quality assurance purposes or to manage the quality of the information provided;
  • Maintain, or develop Services or measure performance.
  • Detect and prevent fraud;
  • For statistical analysis and accounting purposes;
  • Inform Users of news, updates, information and special offers concerning the Services of the Company, in accordance with applicable anti-spam legislation;
  • If the Company has reasonable grounds to believe that it might be useful as part of the investigation of a violation of statutory law or to ensure the protection or defence of a legal interest;
  • For lawful purpose as required or permitted by law.
  • Professional service providers who help us run our business, such as service providers, agents, and consultants.
  • Any agency or third party for the purpose of audit and compliance requirements of the Company as per the applicable laws and regulations, and Company’s policies and procedures.
  • Government and law enforcement agencies, to (i) comply with a legal process, order or other legal or regulatory requirement; (ii) enforce our Terms of Use or other policies; or (iii) pursue available legal remedies or defend legal claims.
  • Communication, marketing and promotional activities – We may use information to deliver and personalize our communications with you, or to administer referral programs, rewards, surveys, contests or other promotional activities.

Disclosure of Information:

The Company agrees not to publish, sell, rent or share the Information of the Users with anyone except to the extent allowed in this Policy.

Protection and accuracy of the Information:

  • The Company takes seriously the management of the Information of Users.
  • Only authorized Company personnel have access to the Information of Users. These employees have been informed by the Company of their obligation to preserve the confidentiality of this personal Information.
  • Anyone with access to information is subject to strict contractual confidentiality obligations.
  • The security and protection of personal Information is important to the Company. The Company applies reasonable technical, contractual, administrative and tangible measures to protect the personal Information of Users against its unauthorized use or disclosure and the Company has adopted reasonable methods that comply with our security standards to ensure protection of personal Information.
  • We also limit access to your Information to those employees, contractors and agents who have a business need to know.

Partner or Third-Party Privacy Policy:

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Data Retention:

We retain Personal Data until the purpose for its usage exists, after which the same is erased by us, or until you withdraw your consent, or until you exercise the right to erasure of your Personal Data, whichever occurs earlier. However, we may retain your Personal Data for longer periods under certain circumstances mentioned in this Privacy Policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our grievance email id – support@inorbitmall.in or you may write to office address as under –

Grievance Officer,

INORBIT MALLS (INDIA) PRIVATE LIMITED

Plot No. C-30, Block ‘G’, Opp. SIDBI,

Bandra Kurla Complex, Bandra (E), Mumbai- 400 051

Email ID – support@inorbitmall.in